When you visit our websites, read, click or download information, and receive emailed information from us (e.g. brochures) in response to your requests, we will obtain some information via automated means from or about your device, and about how you use our website. We may also use pixel-tags and cookies that may transfer to the cookie file of your device, depending on the nature of your device. More information about these is set out below. This information helps us so we can improve our site for all our visitors and helps us make ongoing improvements so that the information on our pages can be updated and remains relevant and useful to you.
Device Data
Device data that our websites collect include:
-
technical information, your internet domain name (this might be your internet service provider, for example, BT, Sky, TalkTalk or your place of work), and internet protocol (IP) address used to connect your device to the internet, your login information, browser type and version, (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox), [your device type], time zone setting, browser plug-in types and versions, operating system (e.g. Windows 10, macOS) and platform;
-
information about your visit (including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages, How many and which pages you visit during a 'session' on our site and how long you were on the site, and page interaction information (such as scrolling, clicks and mouse-overs).
-
We may receive information about you if you use any of the other websites we operate or services we provide. We work with third parties (including for example business partners, sub-contractors in technical, payment and delivery services, fraud and authentication support service providers, advertising networks, analytics providers and search information providers, credit reference agencies), and may receive information about you from them.
Pixel-Tags
We may use "pixel tags," which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.
Cookies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies. Cookies alone cannot be used to identify you.
A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.
Two types of cookies are used on this website:
-
Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
-
Persistent Cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
How cookies are used on this site and what information is collected.
Session Cookies are used:
-
To allow you to carry information across pages of our site and avoid having to re-enter information.
-
Within registration to allow you to access stored information.
Persistent Cookies are used:
-
To help us recognise you as a unique visitor (using a number, you cannot be identified personally) when you return to our website.
-
To allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
-
To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
To learn more about cookies in general and how to manage them, visit www.aboutcookies.org
Web Beacons
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect only limited information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Here's a list of the main cookies we use, and what we use them for.
Strictly Necessary
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
|
Cookie Name |
Vendor |
Duration |
Description |
|
mage-banners-cache-storage |
Magento |
Session |
Caches storefront banner content locally to improve performance. |
|
mage-cache-sessid |
Magento |
Session |
This cookie is used to manage user sessions on Magento e-commerce platforms, ensuring that user data is stored temporarily for a seamless shopping experience. |
|
OptanonAlertBoxClosed |
OneTrust |
1 Year |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information. |
|
OptanonConsent |
OneTrust |
1 Year |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
|
__stripe_sid |
Stripe |
Session |
Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. |
|
__stripe_mid |
Stripe |
1 Year |
Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. |
|
m |
Stripe |
2 Years |
This domain is associated with Stripe, a company that provides payment processing software and application programming interfaces for e-commerce websites and mobile applications. |
Functional
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
|
Cookie Name |
Vendor |
Duration |
Description |
|
_GRECAPTCHA |
|
6 Months |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
|
form_key |
GlobalE |
Session |
This cookie is used to facilitate content caching on the browser to make pages load faster. |
|
klv_mage |
Klevu |
1 Year |
Part of Klevu’s mechanism to log session duration and user activity such as searches, clicks, or sorting behaviour on a site. |
|
Mage-cache-storage |
Magento |
Session |
Stores visitor-specific content (e.g., cart, customer data) to support dynamic storefront features. |
|
Mage-cache-storage-section-invalidation |
Magento |
Session |
Flags specific sections of local storage that need invalidation; allowing frontend to refresh them. |
|
Mage-messages |
Magento |
Session |
Tracks and stores error messages and user notifications, such as cookie consent prompts and form validation errors, so they can be re-displayed or hidden appropriately during navigation. |
|
Private_content_version |
Magento |
2 Years |
This cookie is used to facilitate content caching on the browser to make pages load faster. |
|
Product_data_ storage |
Magento |
Session |
This cookie name is used to store configuration for product data related to Recently Viewed / Compared Products, determine which products the user has viewed to promote related products, and is necessary for the compare-products function on the website. |
|
recently_compared_product |
Magento |
Session |
This cookie is used to store information about recently compared products on an e-commerce platform, enhancing the shopping experience by allowing users to compare products. |
|
recently_compared_product_previous |
Magento |
1 Month |
This cookie stores information about products the user has previously compared on the website. It helps maintain a history of product comparisons, allowing users to revisit or continue comparing items without starting over. |
|
Recently_viewed_ product |
Magento |
Session |
This cookie is used to record the products that a user has viewed on a website to provide a convenient way to redisplay them and to enhance the shopping experience. |
|
Recently_viewed_ product_previous |
Magento |
1 Month |
This cookie stores information about products the user has previously viewed on the website. It helps maintain a browsing history, allowing users to easily return to items they’ve looked at before. |
|
section_data_ids |
Magento |
1 Day |
This cookie is used to manage updates to dynamic page content, such as customer‑specific sections of the site. |
|
PHPSESSID |
PHP |
Session |
To provide functions across pages. |
|
x-Magento-Vary |
Magento |
Session |
This cookie is used by Magento to handle cache variability based on user session to ensure that users see correct content specific to their user group and site preferences. |
Analytics
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Marketing & Advertising
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Managing Cookies - Disabling, Enabling & Deleting Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Guideline instructions on how to check cookies are enabled follow below:
How to set and customise your cookie settings for the browser you are using
How to manage cookies in Internet Explorer:
-
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.
How to manage cookies in Microsoft Edge
-
Cookie settings in Microsoft Edge can be found by clicking the More option and then the Settings icon.
How to manage cookies in Firefox
-
Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.
How to manage cookies in Chrome
-
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.
How to manage cookies in Opera
-
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies.
How to manage cookies in Safari
-
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.
To manage cookies on your mobile phone
-
Please consult your manual or handbook.
Deleting cookies
You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
-
Open 'Windows Explorer'
-
Click on the 'Search' button on the tool bar
-
Type "cookie" into the search box for 'Folders and Files'
-
Select 'My Computer' in the 'Look In' box
-
Click 'Search Now'
-
Double click on the folders that are found
-
'Select' any cookie file
-
Hit the 'Delete' button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.
Your Choices
You have some choices over whether or not this information is accessible from your device. For example, location data, depending on the nature of your device, may be configurable to turn on or off. Most mobile devices provide users with the ability to disable location services. Often, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
When you visit our websites, read, click or download information, and receive emailed information from us (e.g. brochures) in response to your requests, we will obtain some information via automated means from or about your device, and about how you use our website. We may also use pixel-tags and cookies that may transfer to the cookie file of your device, depending on the nature of your device. More information about these is set out below. This information helps us so we can improve our site for all our visitors and helps us make ongoing improvements so that the information on our pages can be updated and remains relevant and useful to you.
Device Data
Device data that our websites collect include:
- technical information, your internet domain name (this might be your internet service provider, for example, BT, Sky, TalkTalk or your place of work), and internet protocol (IP) address used to connect your device to the internet, your login information, browser type and version, (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox), [your device type], time zone setting, browser plug-in types and versions, operating system (e.g. Windows 10, macOS) and platform;
- information about your visit (including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages, How many and which pages you visit during a 'session' on our site and how long you were on the site, and page interaction information (such as scrolling, clicks and mouse-overs).
- We may receive information about you if you use any of the other websites we operate or services we provide. We work with third parties (including for example business partners, sub-contractors in technical, payment and delivery services, fraud and authentication support service providers, advertising networks, analytics providers and search information providers, credit reference agencies), and may receive information about you from them.
Pixel-Tags
We may use "pixel tags," which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL (Uniform Resource Locator) of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, we may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.
Cookies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly - most major websites use cookies. Cookies alone cannot be used to identify you.
A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.
Two types of cookies are used on this website:
- Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
- Persistent Cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
How cookies are used on this site and what information is collected.
Session Cookies are used:
- To allow you to carry information across pages of our site and avoid having to re-enter information.
- Within registration to allow you to access stored information.
Persistent Cookies are used:
- To help us recognise you as a unique visitor (using a number, you cannot be identified personally) when you return to our website.
- To allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
To learn more about cookies in general and how to manage them, visit www.aboutcookies.org
Web Beacons
Some of our Web pages may contain electronic images known as Web Beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web Beacons collect only limited information which includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Here's a list of the main cookies we use, and what we use them for.
| Magento 2 cookies | |
| Name | Description |
| CART | The association with the customer's shopping cart. |
| CATEGORY_INFO | Stores the category info on the page to load pages faster. |
| COMPARE | The items in the customer's Compare Products list. |
| CUSTOMER | An encrypted version of the shopper's customer ID. |
| CUSTOMER_AUTH | Indicates if the customer are currently logged in to the store. |
| CUSTOMER_INFO | An encrypted version of the shopper's customer group. |
| EXTERNAL_NO_CACHE | Indicates if caching is disabled or enabled. |
| FRONTEND | The customer's session ID. |
| GUEST-VIEW | Determines if guests can edit their orders. |
| LAST_CATEGORY | The last category visited by the shopper. |
| LAST_PRODUCT | The most recent product viewed by the shopper. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates if the cache can be used to store information. |
| PERSISTENT_SHOPPING_CART | A link to information about the shopper's cart and viewing history. |
| RECENTLYCOMPARED | Items recently compared b the shopper. |
| STF | Information on products the shopper has emailed to friends. |
| STORE | The store view or language chosen by the shopper. |
| USER_ALLOWED_SAVE_COOKIE | Indicates if the shopper allows cookies to be saved. |
| VIEWED_PRODUCT_IDS | The products recently viewed by the shopper. |
| WISHLIST | An encrypted list of products added to the shopper's wishlist. |
| WISHLIST_CNT | The number of items in the shopper's wishlist. |
| X-Magento-Vary | Content cache cookie |
| private_content_version | The content version |
| cmTPSet | This cookie is used to collect information about your browser, screen resolution, etc to optimise on-site design |
| form_key | Stores randomly generated key used to prevent forged requests. |
| section_data_ids | Stores reference to local storage keys to invalidate |
| mage-messages | Session notification messages |
| mage-banners-cache-storage | Facilitates caching of content on the browser to make pages load faster. |
| mage-cache-storage | Facilitates caching of content on the browser to make pages load faster. |
| mage-cache-storage-section-invalidation | Facilitates caching of content on the browser to make pages load faster. |
| mage-translation-file-version | Facilitates translation of content to other languages. |
| mage-translation-storage | Facilitates translation of content to other languages. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| Application specific cookies | |
| Name | Description |
| eswForceGuestRedirect | Used to determine, if customer can be redirected to eShopWorld checkout. |
| Google Analytics cookies | |
| Name | Description |
| __utma | Distinguishes shoppers and sessions. This cookie is created when the JavaScript library executes and there is no existing __utma cookie. The cookie is updated every time data is sent to Google Analytics. |
| __utmt | Used to throttle request rate. |
| __utmb | Determines new sessions/visits. This cookie is created when the JavaScript library executes and there is no existing __utmb cookie. The cookie is updated every time data is sent to Google Analytics. |
| _utmz | Saves the traffic source or campaign that explains how the shopper reached your site. The cookie is created when the JavaScript library executes, and is updated every time data is sent to Google Analytics. |
| __utmv | Stores visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor-level custom variable. This cookie is updated every time data is sent to Google Analytics. |
| _utmc | Determines if the shopper is in a new session/visit. |
| _ga | Google analytics |
| _gat_UA-42467856-1 | Google analytics |
| _gid | Google analytics |
| PCA cookies | |
| Name | Description |
| PostcodeAnywhere.PermanentCookie | Contains settings used between sessions including auto-login data |
| PostcodeAnywhere.ContactSessionCookie | Contains settings used in this session including your authentication status, session source (e.g. a search engine) |
| PostcodeAnywhere.LoginCookie | Contains settings used in this session including your authentication status, session source (e.g. a search engine) |
| __hssc | Keeps track of HubSpot sessions |
| __hssrc | Used by HubSpot to check if new session is initialized |
| __hstc | Used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. |
| _ga | Used by Google Analytics |
| _gid | |
| cookienotification | Contains settings whether cookie notifications have been made |
| hubspotutk | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. |
| Hotjar cookies | |
| Name | Description |
| _hjClosedSurveyInvites | Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. |
| _hjDonePolls | Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. |
| _hjMinimizedPolls | Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
| _hjDoneTestersWidgets | Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. |
| _hjMinimizedTestersWidgets | Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
| _hjIncludedInSample | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. |
| misc cookies | |
| Name | Description |
| 90401137_login | Reference for data.landrover.co.uk |
| 90401137_reset | Reference for data.landrover.co.uk |
| 51300000|SHOP-UK_login | Reference for data.jaguar.co.uk |
| 51300000|SHOP-UK_reset | Reference for data.jaguar.co.uk |
| TestSess3 | Holds the dealer name if the user visits Dealer.jaguar.com |
| gs_u_{GSN-ID} | Go Squared Analytics cookie, used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing gs_u_GSN cookie exists. The cookie is updated every time data is sent to GoSquared. |
| psyma_participation | Stores users preference in participation of the Psyma research survey |
| Media Innovation Group Appnexus | These various online ad tracking cookies help us show you online adverts relevant to you. They track the adverts you have seen, those you have clicked on, and the pages you have visited on our site afterwards. |
| Psyma | psyma_participation |
| Addthis | Stores users preference in participation of the Psyma research survey. |
| __atuvc | These cookies are used in recording user sharing and social activity and to help publishers know approximately where people sharing information are located. |
| __atuvs | For more information you can visit:www.addthis.com/ |
| _ceir, is_returning | Track whether a visitor has visited the site before |
| _CEFT | Store page variants assigned to visitors for A/B performance testing |
| _ceg.s | Track visitor sessions |
| _ceg.u | Track visitors |
| fr | These cookies are placed for tracking by Facebook. This information enables us to make our marketing activity more relevant. |
Managing Cookies - Disabling, Enabling & Deleting Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Guideline instructions on how to check cookies are enabled follow below:
How to set and customise your cookie settings for the browser you are using
How to manage cookies in Internet Explorer:
Cookie settings in most versions of Internet Explorer can be found by clicking the tools option and then the privacy tab.
How to manage cookies in Microsoft Edge
Cookie settings in Microsoft Edge can be found by clicking the More option and then the Settings icon.
How to manage cookies in Firefox
Cookie settings in Firefox are managed in the Options window's Privacy panel. See Options window - Privacy Panel for information on these settings.
How to manage cookies in Chrome
Click on the spanner icon on the toolbar, select settings, click the under the bonnet tab, click on content settings in the privacy section.
How to manage cookies in Opera
You can manage cookies in Opera if you Click on settings, then Preferences, then Advanced and finally Cookies.
How to manage cookies in Safari
Choose Safari, then preferences and then click security. You should then be able to specify if and when Safari should accept cookies.
To manage cookies on your mobile phone
Please consult your manual or handbook.
Deleting cookies
You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
- Open 'Windows Explorer'
- Click on the 'Search' button on the tool bar
- Type "cookie" into the search box for 'Folders and Files'
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now'
- Double click on the folders that are found
- 'Select' any cookie file
- Hit the 'Delete' button on your keyboard
If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.
Your Choices
You have some choices over whether or not this information is accessible from your device. For example, location data, depending on the nature of your device, may be configurable to turn on or off. Most mobile devices provide users with the ability to disable location services. Often, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.